REVIEWS

As a customer centric business, we are driven by supplying the finest products and service, building relationships with our customers. Afterall, we are a team of passionate cycling enthusiasts, just like you. That’s why it makes it more enjoyable when we receive customer feedback.

Hear what Yélo
customers have
to say about our
bikes and service.

CUSTOMER FEEDBACK.

Really love the bike. The bike was just what I was looking for and can’t wait to get out on it, if it ever stops raining! The customer service was excellent and even delivered the bike within a couple of days of ordering, straight to my door.

Rated 5 out of 5

STEVE

I was looking to upgrade my bike and wanted to PX my current one. I made the enquiry with Yélo and was really pleased with the offer. They collected my bike and dropped off my new one. First class service and I’ll be back next time I upgrade.
Rated 5 out of 5

SIMON

I’d given up cycling due to an injury and wanted to sell my bikes. I didn’t want to advertise them myself as I’d done this before and was inundated with time wasters. I contacted Yélo and they gave me an offer within 24-hours and collected both bikes within 3-days.

Rated 5 out of 5

KAT

Thanks to Andrew and Yélo who supplied my 2020 Specialized Roubaix Expert Di2. It arrived safely packaged with good instructions and is in superb condition and exactly as described. It’s barely distinguishable from new. I highly recommend Yélo to secure a dream bike at a fraction of the price when new.

Rated 5 out of 5

JAMES

Overall I was very happy with the service. Communications with yourself were very clear and timely. Being able to pay for the bike over 3 instalments via PayPal was great and to be honest, probably swung the deal for me. Price was fair. The bike is fantastic! Really pleased with it. My old bones appreciate the relaxed geometry. Very impressed with the way you sorted the tyres out for me. Thank you!
Rated 5 out of 5

NICK

Andy was very informative and supportive throughout the sales process. As a first-time rider, navigating the different options can be quite daunting. Andy never failed to make great recommendations whether the purchase was made via him or not. I would not hesitate to recommend Yélo to any rider.
Rated 5 out of 5

WILL

Very happy to discover Yélo . Top quality products, advice and service from real people. Many thanks to Andy and I’m sure I’ll be back soon.

Rated 5 out of 5

BRYN

Thanks so much for the Diverge. Amazing bike (and service)!
Rated 5 out of 5

STEPHEN

The Time bike I purchased from Yélo arrived very well packaged and in immaculate condition. I’ve ridden the bike twice now and am absolutely delighted with it, these Time bikes just ride so well!

Rated 5 out of 5

MARK

Excellent service from the moment I contacted Yélo . They were fast in response, very knowledgeable about the bike, and completely honest about the condition of what I was buying. Delivery was promt, to my door, and came with some good advice on how to use the electronic components. I would recommend them to anybody.

Rated 5 out of 5

HARRY

Just wanted to thank you for sorting my bike out & a trouble free transaction, the bike is mint, it’s like brand new, had a short ride out on Sunday, mainly to get my position right but it feels great, very pleased, I got it to replace my Winter bike but it’s just too good so waiting on some decent weather now

Rated 5 out of 5

MARK

Where do I start with Yélo ? Outstanding service, great prices and communication second to none. Andy was always a massive help to me on my ‘Time ADH’ build, whether I needed a bit of advice or just silly queries from my end. He was always happy to go that bit extra and go that one step further, very highly recommended from me and will no doubt use Yélo again – 10/10.

Rated 5 out of 5

STU

I’ve always been a fan of Time bicycles, their RTM process being the outlier in the carbon bike industry. So when I was thinking of upgrading my Scott Addict, the Time Alp d’Huez disc was top of a list of one. They’re a bit niche which I like and the quality of build is second to none. I also like the lack of performance gains that so many competitors use, I just want a bike that great to ride. Dealers are thinner on the ground and I’m so grateful to Andy for sorting me out with mine, the frame arrived very quickly from Time, only a week and Andy sorted out the shipping for me – Northern Ireland requiring a bit more paperwork. All in all, I’m very pleased with the service from Andy and Yélo.
Rated 5 out of 5

PHILIP

Yelo has provided a fantastic buying experience and were very supportive every step of the way. 100% recommend buying your next bike from here. 
Rated 5 out of 5

LIAM

We were absolutely delighted with the 2021 Specialized SL7 purchased from Yélo recently. Andy delivered it in person and it arrived in immaculate condition. My son Archie has been competing on it since in Nat B races and has achieved some great results in the U23 National Series. Upgrading to a more modern road bike with 12 speed SRAM eTap AXS groupset and Hunt 50 tubeless wheelset has helped make a performance difference. The bike was reasonably priced and I’ve since asked Andy to find another similar bike for me.
Rated 5 out of 5

Jeremy

Love the bike, used it to commute today. Need to adjust the gearing on the small sprocket but that’s no biggie. Power meter works well and I sold the other one to offset some money. Turns out my other two bikes were 172.5 cranks lengths anyway so all good and dandy. Thanks again for your professional and honest service it was a pleasure doing buying from you.
Rated 5 out of 5

michael

I ordered a TIME ADHX 45 frame from Yélo and Andy was really helpful and responsive to my questions. Shipping was really quick, the frame arrived the next morning. As a side note, the branding and website are really appealing and easy to use. Kudos Yélo!
Rated 5 out of 5

Will

Bike waiting for me when I got home tonight excellent service thanks!
Rated 5 out of 5

darren

I bought a used bike from Yelo as the discount on the new price was a big saving. When the bike turned up it was like new and they delivered it by direct courier so all I had to do was ride it.

Rated 5 out of 5

Steve

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